DELIVERY Items under 2KG will be sent with Royal Mail and items over 2KG will be sent with a courier. We aim to dispatch all items with 48 hours usually next day. Please wait for at least 5 working days for delivery before contacting to chase the product up. RETURNS Please send us a message if you wish to return an item. If the item arrives damaged please inform us immediately so we can organise a replacement. If you receive the incorrect item that you ordered please contact us as in some cases we do not require a return. If you receive an incorrect item please contact us as in some cases we do not require a return. IMPORTANT If you feel that your on line shopping experience with us has been less then satisfactory please contact us via the message system we will be happy to resolve any problems that you have. FEEDBACK Customer satisfaction is our priority before leaving negative or neutral feedback please give us the chance to amend any problems you have. WE ONLY CAN FIX A PROBLEM IF YOU LET US KNOW. WE ARE CONFIDENT IN OUR SERVICE AND PRODUCTS AND AUTOMATICALLY LEAVE YOU POSITIVE FEEDBACK WHEN YOU HAVE COMPLETED.
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