If the item is defective or we made a mistake there is no charge. Please contact us prior to sending your order back so we are aware of your plans. We ask that all returns include a copy of the sales invoice as well as a phone number or email address. Thank you Customer Service: We strive in customer satisfaction. If you are not satisfied for any reason at all please Contact Us By Message before leaving negative feedback or opening a case. We will work with you to come to a solution that is best. International Buyers please note: You are responsible for any and all customs and or duties resulting from importing your purchase into your country. These charges are not included in the final price or the shipping price. Questions about these additional fees should be addressed to the international buyer s specific government agency relating to importing and customs practices.
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