the colour might vary therefore if you are not happy please refrain from leaving any negative feedback before contacting us for resolution. please make sure parcel should be in the same condition as you received with tag and we will bear return postage so our customer doesnt need to pay extra postage. The rating is one to five stars with five stars being the best let us know if you feel you can t give full 5 STAR RATING and we will do all we can to help. Visit Our Shop For More Artificial Flower Bunch Returns We know you may want to return an item so here s how to do that. We accept returns up to 14 days after receipt of your order so long as the goods are in the original condition. Please note for hygiene reasons we cannot offer refunds or exchanges on underwear or swimwear if they have been used opened or the packaging is damaged. This does not affect your statutory rights. To initiate the returns process please request a return within. The cost of returning the item to us is your liability and we cannot refund return items lost in the post. The item is your responsibility until it reaches us so for your own protection we recommend that you send the parcel using a recorded or tracked delivery service. Please note if you have received a faulty or incorrect item contact us prior to return so we can arrange free postage for you. Please allow 7 to 10 working days from the date we have received the parcel for the item s to be checked and for the return to be processed. Delivery We deliver to the UK excluding Channel Islands Isle of Man Isle of Wight and Scilly Isles. All our products include FREE standard delivery which means your order will be delivered in 3 5 working days from the order being processed. This will be delivered by either Royal Mail or a courier requiring a signature depending on the item. You may have the option to pay an extra $6.99 for express delivery. This will be sent via a 24hr courier so you should receive you order the next working day after your order is processed. Please allow up to 1 working day for order processing depending on when you place the order. Whilst we make every effort to deliver goods in the time specified we cannot guarantee delivery in that time period or accept liability for deliveries made outside of this time scale. We cannot accept liability for out of pocket expenses or other costs incurred due to failed or delayed deliveries especially during times of adverse weather or anything else out of our control. All items are subject to stock availability.
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