Satisfaction guaranteed on regular listed items. Items must be returned within 30 days of purchase and in original condition. Buyer pays all shipping and handling costs. Buyer required to purchase shipping insurance on all returns. A 10% restocking fee may be withheld from the refund at the sellers discretion. No refunds given on discounted items or custom items. If there is anything I can do to help please feel free to email me. Thanks again so much. Be sure to add me to your favorites list.