Milwaukee 48 20 3966 1 1 8 x 17 x 21 SDS Max Rotary Hammer Bit Store Home Shop By Brands DeWalt Milwaukee Makita Bosch Hitachi Bostitch Porter Cable All Products Seller Accessories are NOT included unless specified in the listing. We dont build anything. So please dont hold against us: color variations nor changes in the products country of origin. Availability Tools Plus sells through numerous outlets therefore items may become unavailable unexpectedly. In such an event at our discretion we will either offer to back order or cancel your purchase. Before Buying Please contact us with ANY questions regarding items specifics details and quantity. We answer most questions from buyers within one business day exceptions: weekends and holidays. If it is known that UPS and or USPS does not deliver to the address provided at checkout please contact us BEFORE buying this item to avoid additional fees for delivery. ReturnsTools Plus is committed to providing a great customer experience with an easy return process. Tools Plus offers FREE 30 Day returns on all items that are unused in the original packaging and includes all accessories manuals. When you put in a return request Tools Plus will provide you with a Return Merchandise Authorization. Items past the 30 Day return window that have defects due to faulty materials or workmanship and are within the manufacturer’s warranty coverage please see your owner’s manual for specifics can be sent to the manufacturer’s service center directly. You will receive a full refund of the purchase amount after we receive the item back at our warehouse and the return has been processed provided that the item has not been used opened repackaged missing pieces or defaced. If the item does not return to us in its original condition we shipped it in you may subject to a partial refund instead of a full refund. Please note that returns may take up to 48 hours to process upon receipt from carrier.