s expense. Items returned without RMA number will berefused and returned to the sender. Buyer is responsible for All Return Postage and Shipping Charges. Buyer is responsible for additional shipping costs for items that are returned refused and or undeliverable. We do not accept any returns without an authorization number on the box or label it is being returned in. Plz via Message for a solutionWorking time:Chinese time Eastern eight zones :Monday to Saturday09:00am to 6:00 pm. We do not work on chinese legal holiday. Message reply:We will reply all messages within 12 hours of business time. If you have any problemplease contact us firstwe will try our best to help youWe apologize for the late reply during the holidays. FeedbackOur aim is to provide Top Level Customer Service normally so we will try our best to solve any problem. If you are satisfied with the purchase and our total service your comment is very important in our business success. Please take a minute to leave us a positive feedback with an overall Detailed Selling Rating DSR of 5. Our account setup auto feedback so system gives you automatically Positive feedback back after your positive feedback left. If you plan to give us a neutral negative feedback Or open paypal case please write to us immediately so that we can do our best to resolve your problem.