or Sunday the item will be packed and shipped out on MONDAY which is the next business day per policy unless Monday is a Federal holiday. Some larger items may be shipped by FedEx. Keep in mind that FedEx WILL NOT deliver to PO Boxes. Please put your street address on the order. OUR GUARANTEE: Our mechanical and electrical parts are technician tested and taken from working units and in good working condition. However if there is a problem please let us know through’s message service if the part you have ordered is not working properly or does not fix the problem or was damaged during shipping. We can make an exchange if we have it or full refund. RETURN POLICY: To avoid a costly return do not order the wrong part by simply looking at a photo. Send us your model number so we can check part compatibility with your appliance. When you start the return request please add your appliance model number to the notes section so we may process the return quickly and efficiently. The item must be returned in same condition with proper packing and packaging. For a RETURN REQUEST: Go to your activity page and click on purchase history Find your purchase. On the right side of that page click on: MORE ACTIONS Scroll down to: RETURN ITEM. On return item page select your reason add your APPLIANCE MODEL NUMBER to the notes section so we may process the return quickly and efficiently. Then follow the prompts to finish the return request. INTERNATIONAL SHIPPING: We offeron most items however you will see that there are extra charges made by if you live outside the US. Before your purchase in the listing you should see: 1. Estimated shipping charges. 2. Estimated import charges. During checkout: You should see the final charges including: 1. The item price. 2. The shipping charges. The shipping charges include any US shipping charges if stated in the listing as well as applicable international shipping handling and other fees. 3. The import charges. The import charges include applicable customs duties taxes brokerage and other fees. In addition to the final charges you should see the amount paid to Okieted and the amount paid to the global shipping provider. Okieted receives the item price plus the domestic shipping amount specified if any.